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1 : After implementing a solution, what is the next step in the troubleshooting process?

1 : Document Findings, Actions, and Outcomes

2 : Test the Theory to Determine the Cause

3 : Verify Full System Functionality

4 : Establish a Plan of Action to Resolve the Problem

2 : What is the first step in the systematic process of troubleshooting?

1 : Establish a Theory of Probable Cause

2 : Implement the Solution

3 : Identify Problem

4 : Document Findings, Actions, and Outcomes

3 : Which of the following is an example of identifying a problem in troubleshooting?

1 : Testing a laptop battery by plugging in the power cord

2 : Coming up with a plan to replace a laptop battery

3 : Noticing that a laptop does not turn on when the power button is pressed

4 : Writing down that a laptop battery was replaced

4 : Why is troubleshooting important in computing systems?

1 : It ensures hardware components are always up to date

2 : It prevents the need for data backups

3 : It helps keep systems running smoothly and securely

4 : It eliminates the need for software updates

5 : Which step involves coming up with a theory about what might be causing a problem?

1 : Test the Theory to Determine the Cause

2 : Establish a Theory of Probable

3 : Implement the Solution

4 : Verify Full System Functionality

6 : Which of the following is an example of ensuring data integrity through troubleshooting?

1 : Identifying a software bug that causes incorrect database results

2 : Replacing a faulty printer

3 : Using a cooling pad to prevent laptop overheating

4 : Updating the operating system regularly

7 : What is the purpose of establishing a plan of action in troubleshooting?

1 : To identify the problem

2 : To verify full system functionality

3 : To determine the cause of the problem

4 : To decide on the steps needed to resolve the issue

8 : What does troubleshooting help prevent by quickly identifying and resolving issues?

1 : The need for professional help

2 : The need for software updates

3 : Downtime and lost productivity

4 : The need for regular maintenance

9 : Why is documenting findings, actions, and outcomes important in troubleshooting?

1 : It helps solve problems faster

2 : It provides a record for future reference

3 : It allows for more efficient testing

4 : It ensures the solution is implemented correctly

Computer 9th MCQs || Ilam Ghar